A Hairdresser in the UK

Before listening, use the dictionary to check that you know the meaning of the following words: manic, appointment, client, consultation, confident, event, occasion, variety, blow dry, chart

Listen to the following interview with a hairdresser in the UK and find out:

• Where she works. (type of company - large/small, etc)
• Where about in the UK she works.
• Why she chose this profession.
• What type of tasks she has to do on a typical day at work.
• What personal qualities she suggests are needed by a hairdresser.
• Does she describe any work processes or services that she provides?
• What she likes best and least about her job.
• How she thinks this line of work will change in the future.
• Where she sees herself in 5 - 10 years' time.

After you have practised, add more dialogue for some of the following situations:

• The customer rejects the hairdresser 's suggestions and asks for the opposite treatment.
• The telephone rings, the hairdresser excuses herself/himself to answer it.
• The customer is male not female.
• The hairdresser sees that the customer has dandruff and suggests a treatment.
• After the customer has had her hair cut etc. ask if she would like blow drying, hairspray, etc.
• The customer is going to pay, tell her how much it cost and ask if she would like any hair products, such as conditioner, shampoo, hairspray, styling foam, etc.