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Transport, Logistics and Lifting Operations (TP-TOL vg2) - BETA
Kundeservice
Kundeservice - hva har du lært?

Self Evaluation

Kundeservice - hva har du lært?

CC BY-SA 4.0Written by: Gunnar Ottesen. Rightsholder: NKI Forlaget

Last revised date 07/21/2016

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- Title: Kundeservice - hva har du lært?
- Originator: Writer Gunnar Ottesen
- Rightsholder: Supplier NKI Forlaget
- Last revised date: 07/21/2016

Learning content

Kundeservice

Subject Material

Persontransport med uforutsette hendelser
Subject material
Service og kundebehandling ved godstransport
Subject material
Service og kundebehandling ved terminaltjenester
Subject material

Tasks and Activites

Kundeservice på personterminal
Task and activities
Kundeservice for godstransportsjåfør
Task and activities
Kvalitetskrav for transporttjenester
Task and activities

Assessment Resources

Kundeservice - hva har du lært?
Assessment resource

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