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Listening activity: Conflict at work

Whether you are a young apprentice or an experienced employee, your place of work is an important part of your everyday life. Some kind of conflict at work is not an uncommon event and it can affect people in many different ways.
A collection of Lego figurines representing different professions. Photo.
Pre-listening activity

Work with partners and discuss the following questions:

  1. What is the best way to prepare for your very first day in a new job?

  2. What can you do if you don't get along with your boss or someone you work with?

Main task

Listen to the following talk about being new to a job and having to deal with a conflict at work. You can choose between listening to it with or without the transcript.

Two different approaches:

  1. Check your understanding: Listen to the dialogue and answer the questions provided.
  2. Practice for the first part of the oral exam: Listen to the dialogue several times and take notes in order to be able to give a detailed summary of what the text is about.
A microphone in a recording studio. Photo.

Conflict at Work

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Check your understanding:

  1. How does Julian have to feel about his situation at work, in order to be able to focus and do a good job?
  2. Give a summary of the “sticky situation” that Maya experienced at work?
  3. If there is a conflict at work, why is it important for a company to have a set of routines in place?
  4. What does Maya mean by the saying “Experience can be the best teacher of new things”?

Make a dialogue:

Work in pairs or small groups.

A friend of yours has just got their dream job. However, they have a strong feeling that their new boss just doesn't like them. What should they do to overcome their employer's hostility? Make a dialogue where you give your friend advice.

By following the link below, you will find suggestions for phrases you can use when giving advice:

Link to englishclub.com, entry about giving advice

CC BY-SASkrive av Sonja Nygaard-Joki.
Sist fagleg oppdatert 19.03.2020

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