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A Confectioner in the UK

A confectioner is someone who makes or sells sweets. The interview below is with the manager of a sweet shop.


Before listening, use the dictionary to check that you know the meaning of the following words: manager; retail; personal qualities; approachable; gift wrapping; customers; gift wrapping.

Listen to the following interview with a confectioner in the UK and find out:

  • Where he works. (type of company - large/small, etc)
  • Where about in the UK he works.
  • Why he chose this profession.
  • What type of tasks he has to do on a typical day at work.
  • What personal qualities he suggests are needed by a confectioner.
  • Does he describe any work processes or services that he provides?
  • What he likes best and least about his job.
  • How he thinks this line of work will change in the future.
  • Where he sees himself in 5 - 10 years' time.

Confectioner - Interview

Confectioner - Interview

Apprenticeship and Training

  1. Find out about becoming a confectioner in the UK. Make a table with 3 columns: What does the job involve, the salary and the qualifications and training required. Below, you will find some useful links. (Search suggestions: retail manager, food, confectionery, baker)
  2. Now compare a confectioner's job and education in the UK with a confectioner's job and education in Norway. Utdanning - Yrkesbeskrivelse


After you have practised, add more dialogue for some of the following situations:

  • The sweet shop manager asks the customer to try some of their new sweets ( useful words: fudge; caramel; toffee; nougat; almonds; mint; hazelnut; coconut; liquorice)
  • The customer wants to buy sweets for Saturday evening for her little niece (useful words: lollipops; jelly beans; fruit chews; bon bons; gummy rings; marshmallows; foam bears; sour candies)
  • The sweet shop manager does not have change for a large banknote. The customer offers to pay by bank card instead.


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