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A Pharmacy Technician in the UK

This interview will give you an idea of what it is like to work as a pharmacy technician in the UK.

Apotektekniker henter medisiner
Pharmacy technician taking medicine from the shelf

Pre-listening task:

Before listening, check that you know the meaning of the following words: pharmaceutical, counter (in a shop), prescription, dispense, stock, blister pack, accuracy and tablet.

Listen to the following interview with a pharmacy technician in the UK and find out:

  • Where she works. (type of company - large/small, etc)
  • Where about in the UK she works.
  • Why she chose this profession.
  • What type of tasks she has to do on a typical day at work.
  • What personal qualities she suggests are needed by a pharmacy technician.
  • Does she describe any work processes or services that she provides?
  • What she likes best and least about her job.
  • How she thinks this line of work will change in the future.
  • Where she sees herself in 5 - 10 years' time.

Pharmacy Technician- Interview

Pharmacy Technician- Interview


After you have practised, add more dialogue for some of the following situations:

  • Mrs. Smith’s prescription has not come through yet from the doctor. The pharmacy technician suggests some reasons why it might be delayed. Mrs Smith is offered a seat where she can wait.
  • The prescription is for a blister pack and will take five minutes to make up.
  • Mrs. Smith wants to buy the painkillers without a prescription and is told that she has to go to her doctor first.