Subject Material

Pharmacy Technician in the UK

Published: 27.04.2015, Updated: 05.03.2017
Apotektekniker henter medisiner

Are you thinking of becoming a pharmacy technician when you are finished at school? Would you consider working abroad in an English-speaking country after your apprenticeship is completed? If so, the interview below will give you an idea of what it is like to work as a pharmacy technician in England.

Pharmacy Technician with customer.Pharmacy Technician with customer.

Pharmacy Technician talking with customer. Photo.Pharmacy Technician talking with customer.  

Pills. Photo.Pills.    


Before listening, use the dictionary to check that you know the meaning of the following words: pharmaceutical; counter (in a shop); prescription; dispense; stock; blister pack; accuracy; tablet

Listen to the following interview with a pharmacy technician in the UK and find out:

  • Where she works. (type of company - large/small, etc)
  • Where about in the UK she works.
  • Why she chose this profession.
  • What type of tasks she has to do on a typical day at work.
  • What personal qualities she suggests are needed by a pharmacy technician.
  • Does she describe any work processes or services that she provides?
  • What she likes best and least about her job.
  • How she thinks this line of work will change in the future.
  • Where she sees herself in 5 - 10 years' time.


Pharmacy Technician- Interview  

Apprenticeship and Training

  1. Find out about becoming a pharmacy technician in the UK. Make a table with 3 columns: What does the job involve, the salary, and the qualifications and training required. Below, you will find some useful links.
  2. Now compare a pharmacy technician's job and education in the UK with a pharmacy technician's job and education in Norway. Utdanning - Yrkesbeskrivelse 



After you have practised, add more dialogue for some of the following situations:

  • Mrs. Smith’s prescription has not come through yet from the doctor. The pharmacy technician suggests some reasons why it might be delayed. Mrs Smith is offered a seat where she can wait.
  • The prescription is for a blister pack and will take five minutes to make up.
  • Mrs. Smith wants to buy the painkillers without a prescription and is told that she has to go to her doctor first.