At the airport - dialogue

Published: 27.10.2009, Updated: 03.03.2017
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On the PhoneOn the Phone
Opphavsmann: Carlo Nicora

Sit in pairs and act out a conversation based on the information on the flashcards below. There is a blue card to base the traveller's questions on, and a yellow card for the information worker. Switch roles when you have gone through the cards once.

Gradually try to free yourself from the exact wording on the cards. Make sure though that  you pick up useful phrases and terms.

Feel free to add extra elements into the dialogue - like questions on what the weather is like, if it is a busy day etceteras.

Here are some useful phrases to use when you start the conversation:
  • Welcome to our information center! You are talking to ****** ******, how can I help you!
And when you finish:
  • We do hope you will enjoy a pleasant flight. Thank you for calling and have a nice day!
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    Dialogue Airport
    Opphavsmann: Knut Inge Skifjeld